7-Figure Tour Business - Information Page
A proven, step-by-step system to grow sales, scale operations and drive profits in your tour businessWatch Video
Want to Run A Tour Company Generating $1m or Even $2m+ in Annual Revenue? Learn and Apply the EXACT Methods to Scale Your Business With A PROVEN, Step-By-Step Program
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7 FIGURE TOUR BUSINESS:
A VIDEO INTRO
It's Time For a Change...
If running your tour business doesn’t excite you like it used to, and you're not pumped each day... it's possible you've lost site of why you’re doing what you’re doing...
This can feel exhausting...
Wouldn’t It Be A Relief NEVER To Have That Stomach-Churning Feeling Of Quiet Phones Or No Inquiry Emails - Wondering If You're Going To Really Struggle This Month Or Not?
- New hires
- New products
- New markets
- New marketing campaigns
- New distribution channels
You Will Build A Focused And Motivated Team Who Love Their Jobs And Are Ready To Grow Your Tour Business For You Not the Other Way Around
It’s a step-by-step process that’s…
- Designed to develop a vision for your business and a brand your team will embody - something we’ve both developed over the past 10 years...the hard way. Chasing the next booking isn’t sustainable, but involving - and therefore motivating your team in the long-term vision you’ll have - well, that just makes business sense.
- Built to get more customers from more places - it’s common because it can feel like your niche is over-crowded. So, find new markets you didn’t think of before, and learn how to speak directly with your customers, making them fall in love with your tours!
- Set up to help scale your operations to cope with demand - that’s right, this system will have your customers begging for another experience. But to achieve this, you’ll learn how to step back from the mentality of you “managing everything” and making way for a new approach to 2x, 5x or 10x’ing your business.
- Ready for you to price for maximum profit - a key feature of all tour businesses is to make money. You’ll uncover exactly how to price your tours for wholesalers, OTA's and large distribution partners while stilling finding a price point that offers amazing value to your customers.
We’ve helped hundreds of tour companies just like yours with this program - from every corner of the globe. And we’ve got the feedback to prove it!
Take what Mark Pemberton shared with us as an example...he told us just how quickly his small tour business was able to use the tools in this program, in just a few short weeks...
"We are getting great value from the 7 Figure Tour Business Program - it’s really transforming our business. I’ve been able to implement the systems and processes you taught us in just a few weeks. Systems that I knew the business needed, but until now never had dared to face."
- Mark Pemberton, Founder & CEO, Life of Taiwan
Have you been putting off creating systems that YOU KNOW your business needs... but every year you find dozens of reasons NOT to take those next steps?
Saying to yourself:
...there's just no time
...there's no way for me to step back from the day-to-day operations
...I'll just wait until there's a bit more cash in the bank
...I'll just wait until next season
...there's NO WAY I have the bandwidth to tackle a program like this
Well, you are not alone. Here are a few more tour business owners who were sitting exactly where you are now. Who decided to enroll in the 7-Figure Tour Business Program as a way to take an important first step...
Business owners who stopped making excuses, who stopped waiting for the perfect moment to grow their tour business, and who got the practical, down-to-earth help they needed to grow their operations, scale their profits, and finally create the WORK-LIFE BALANCE they've always dreamed of.
"Josh, just wanted to say how much we are digging the 7 Figure Tour Business Program. We just conducted our beginning of season meeting with our crew and introduced them to all our new training, vision, mission, compelling messages, and all the fantastic systems and team players that we are grooming for us to scale for the growth we are capable of. This is exactly what we needed to make this happen."
- Richard Lynch, Founder & President, Sedona Adventure Tours
"This course absolutely jam packs all the information a person would need to develop a successful tour business. I'm blown away by the value that you have been able to deliver in this course in such an impactful way. "
- Vitaliy Levit, Owner, Tenerife.fun Island Booking
"Just thought I’d e-mail to thank you and offer congratulations for creating such an incredible program with an engaging and powerful message. I would highly recommend the 7-Figure Tour Business program to any tour operators or industry related businesses looking for that edge to take your business to the next level."
- Christine Mckay, Key Elements by Christine
If You DON’T Have a Ton of Business Experience, Or Simply Have NO IDEA About Marketing Your Great Ideas, But DO Have A Burning Desire to Succeed At Building A Successful Tour Business…
Then You Too, Can Enjoy The Same Levels Of Success We’ve Enjoyed in The Tourism Industry By Following Our Step-by-Step Program
We’ve learned, like so many others, by being out there in the arena.
We've made the mistakes:
Created tours that flopped...
Jumped on the latest marketing bandwagons to quickly...
Neglected the internal systems of our own business...
And failed to let go of the reins when it needed to be done...
And through it all, we persevered. Learning as we went and, ultimately, building out the step-by-step system we wished we had back when we started.
Want to know more? Here’s a really short story about each of us:
YOUR LEAD TRAINERS,
Hi, I’m Josh and here’s my story -
In 2007 my wife and I started a day tour company in Melbourne, Australia.
You see, we had no experience in tourism, no business experience, no networks or support and no funds. My IT skills were appalling - I considered myself clueless.
I don’t say this lightly. But it took serious grit, determination and tears - because even after two exhausting years of 60+hour weeks, seven days a week, we were taking home $20,000 a year profit from a $65k revenue. In fact, we came very close to throwing the towel in. Several times.
You might well be doing better than that already in the early years of your business?
Anyhow, fast forward seven years and slow, steady growth eventually shone through...
Our efforts had paid off.
We’d built that original home-grown business to $2 million plus in annual revenue and created a really great life in the process, before ultimately selling the company in June of 2017 for over seven figures.
And I'm Kelsey - An experienced, global tour guide and founder of the Be a Better Guide Project, I created a movement that brings together tour guides and tour operators from around the world to learn from one another.
My mission? To help anyone, anywhere, create extraordinary experiences for travellers.
But I too started out small... very small. I was a tour guide for many years, and like most of us, began working for bigger tour companies.
And I wasn’t exceptional - not by a long stretch. In fact, I had low or average feedback scores from my customers...
So my less-than-impressive tour feedback didn’t exactly inspire me to make what turned out to be a fulfilling long-term career.
But it was the years of dedication, observation, taking (and using) constructive feedback and hard work, that allowed me to eventually break free and create both the Be a Better Guide Project and the Online Tourism Academy.
Now, with over 15 years of experience in the industry, I’m recognized globally as an authority on guest experience and have been featured as a keynote speaker at over two dozen tourism conferences over the last three years.
Nothing gives me more satisfaction than inspiring a global community of tour business owners to give people memories of a lifetime and help them earn more money while doing it.
Together, We’ve Built A Proven, Step-by-Step System to Grow Sales, Scale Operations and Drive Revenues in your Tour Business to 7-Figure and Beyond
All Made Possible With the Best Tools, Industry Experts and Resources Available
Before we skip onto the program and its many benefits (including thousands of dollars worth of free BONUSES on offer) we’re giving you this gentle warning in advance...
This program isn’t available year-round. We only have a very narrow window for a finite number of tour business owners that need help scaling their business.
In fact, we've just recently decided to move from away from offering this program quarterly - to only opening up seasonal registrations two time a year!
So with that caveat in mind...
Introducing... The 7-Figure Tour Business Online Coaching Program
Your Complete Step-By-Step System to 7-Figure Growth
Learn on Your Own Terms
Any Pace. Any Place.
What’s In “7-Figure Tour Business”?
* 7 Figure Tour Business is divided into 8 core training modules with over 12 hours of down-to-earth, practical instruction.
* All program materials, including videos, templates, PDF’s, done-for-you resources, cheat sheets, and workbooks are accessed online within your personal account.
* In-depth Interviews with 10+ successful 7-Figure plus tour business owners and entrepreneurs
* 15 guest workshops from industry-specific experts on effective pricing, developing an exit strategy, accounting, marketing, promotion, and much, much more.
Interested in more details? We've laid out our complete curriculum below so you know exactly what you're getting with this program.
MODULE 1: YOUR VISION
- Assessing your personal strengths and weaknesses as a tour business owner
- Creating and executing a 1,3 and 5 year vision for your business with a simple one page exercise
- Learn how Josh was able to live overseas - away from his tour business - four months of the year - even during peak season
- Bringing clarity to your mission, values and ideal work-life balance
By the end of this module you'll have a clear vision for your business
MODULE 2: YOUR TOURS
- Crafting a compelling elevator pitch (& delivering it like a pro)
- How to effectively craft your Unique Value Proposition and elevate your tours or activities to ‘world class’ status
- Simple, guest-focused guidelines to have your tour remembered for years - not weeks
- Being more memorable: 25 best practices from the world's top tours and experiences
- Airbnb Co-founder Brian Chesky’s foundational principal for creating incredible experiences
- ‘Done-for-you’ resources like our guest-focused guidelines, guest feedback systems and quality control engines.
MODULE 3: YOUR CUSTOMERS
- How to systematically identify the core fears, desires, and needs of your guests.
- 7-minute customer avatars’ to get you laser-focused on driving sales
- Our inside tactics to uncovering the A-grade, FREE, customer data that most operators have never heard of
- The essentials of data-driven decision-making, and how to make data the backbone of your weekly progress reports
- 5 creative tactics Josh used to develop his new products and have a near-perfect product-market fit
- A scalable strategy for giving your ideal customers exactly what they want
By the end of this module you'll be crystal clear on who your customer is.
MODULE 4: YOUR OPERATIONS
- Where EXACTLY your focus and energy needs to be as the when growing your tour business
- The four things you should NOT be doing as a tour business owner
- The tools you need to roll out an outsourcing master plan - your first step to assembling your A team
- How to attract great talent and hire the right people for the job
- Biggest rookie pricing mistakes
- Surprising tour pricing strategies that help you discover thousands of dollars a month in additional revenues
- Structuring your private, group, and shared tours for maximum profit
- Two fill-in-the-blanks budgeting tools used by multi-million dollar tour businesses
- The EXACT operational systems we used to scale Melbourne Private Tours to $2.5million and beyond
MODULE 5: DISTRIBUTION CHANNELS
- Making sense of travel distribution and how to hit the jackpot with global travel partners
- How to systematically get your phone running hot with hotel concierge bookings
- Going Corporate? Challenges and opportunities and how to enjoy massive success
- How to boost bookings through tactical collaborations with local businesses and other tours operators
- Online Travel Agents - The good, the bad, and how to get them working for you
- What 7-figure tour business owners told us about growth…and what they wish they had done sooner
MODULE 6: PROMOTION, MARKETING & DIRECT SALES
- Increasing your online conversions - avoiding these 10 brutal website mistakes
- The latest tools and effective software for getting customers to book
- Why creating helpful content for your customers is still king and why SEO doesn’t have to be hard
- Trade shows, workshops, travel missions: How to prioritize, prepare and succeed
- Training your staff on effective sales calls and how to measure ROI
- Associations and Memberships - Which ones are worth the investment?
- Familiarization tours - pros/cons and do’s/don’ts from experienced operators
MODULE 7: DISTRIBUTION & MARKETING MASTER PLAN
- How to build and implement your distribution and marketing action plan
- What’s already working: When to double down and when to cut your losses?
- The best tactics for measuring ROI and keeping track of what's actually working
- An exploration of the latest tech and tracking tools for marketing and direct sales
MODULE 8: GOING BIG
- Creative ways of financing your growth
- Growth through acquisition - advice from experienced business owners
- Expanding into other cities - the pros and cons
- Trends and opportunities in the larger tours & activities sectors
Specifically you’ll learn how to:
* Transform your guests into loyal, raving fans
* Craft a compelling elevator pitch (& deliver it like a pro)
* Write tour descriptions that SELL
* Drag and Drop the systems we created to scale your business to $1M and beyond
* Price your private, shared and group tours for maximum profit
* Clear paths to cut expenses and get your bottom line looking awesome
* Find the right global travel partners for your tours (and get them distributing in big numbers)
* Implement a tailored distribution action plan that’s makes ‘7 figures’ absolutely achievable
* Hear from experienced business owners on how to finance your growth
* Prepare your business NOW for a possible future sale and a dream result
Top Industry Experts at Your Fingertips
Learn From Those Who've Been There Before...
We know there are many successful paths to 7-Figures and beyond for a tour company. That's why, as part of the program, you'll also get access to 10 interviews we did with tour business founders who have successfully scaled their businesses to annual revenues between $1,000,000 to $34,000,000
Advanced Tactics with Your Booking Software
- Kyle Davidson, Founder & CEO, Sourced Adventures
Expanding to Multiple Cities
- Kevin Durkee, Owner, Culinary Adventure Co.
Best Practices With Your Booking Software
- Erik Horrman, Founder & Owner, Vantigo
SEO, Blogging, Facebook Ads and Driving Direct Sales
- Tung Ho, Owner & Founder, XO Tours Vietnam
Unique Value Proposition and Systematizing Your Business
- Stephen Oddo, CEO & Co-Founder, Walks
5x Your Growth With OTA's
- Dario Valsagna, Co-Founder, Babylon Tours
Growth by Acquisitions, Advisory Boards and Branding
- Dennis Campbell, Owner, Ambassatours
Building Your B2B Sales and Corporate Clients
- Kenny Dunn, Founder & CEO, Eating Europe
Hyper Growth & Collaboration VS Competition
- Todd Kersey, Founder & CEO, Florida Fishing Network
With this 7-Figure, Step-By-Step Program, You’ll Learn FAST-TRACK Methods to Creating Extraordinary Experiences for Travellers With a Passionate Team Behind You
The 7-Figure Tour Business Program is for you if...
"I've begun the program & loving it so far. It's really helping me to drill down on how I can improve the guest experience and add further value before, during and after my tours.
It makes you stop & take a look at your business which is something that we all know we have to do but day-to-day tasks get in the way. Instead of pushing it aside it needs to be a priority as it will funnel down through to everything you do in your business.
Module 2 really gets you thinking about the guest experience. There are some great examples in there of people doing unique things & how to continually improve on giving the guest the best possible experience"
- Coreena Vieth, Co-Founder, Shutterbug Walkabouts
"I wanted to say thank you for a great opportunity to improve my business with your 7-Figure Tour Business program.
It's great to get some insight from proven successful tour operators, and I feel better knowing that this feeling of the 'hustle, hustle, hustle' is on it's way out! Module Two is fantastic and definitely making us take our guest experience to the next level.
In the two years that I have been operating my sailing charter business in New Zealand, I've been looking for a tour specific program that will help me through the tough stuff. There's a lot to learn in any tour business, and after having many years experience in tourism, being on the management end of it is a whole new ball game."
- Rachael Biggins, Co-founder, Barefoot Sailing New Zealand
We’ve Lost Sleep Figuring Out Ways to Make This Program As Accessible and Affordable as Possible for Tour Business Owners and Operators...
...Because Like You, We’ve Been There!
Between the two of us, as established industry consultants, let’s just say we’ve clocked up a few years in the tour business.
These days, both of us charge between $300 - $450 an hour for working one-on-one with tour business owners. AND our consultant fees increase annually too.
And we’ve been around long enough to know what other reputable growth coaches in the sector charge as annual fees for their services. They’re not cheap.
When you think about it, you’d probably pay in the region of $12,000 a year just for a “lower-end” business coach.
And more reputable ones - the folks with buckets full of credibility, well they’ll charge you $30,000 per year...and up! For many that is a pretty steep annual expense.
And yes, they’ll work directly with your business as we would. And of course, it may be worth your while as a business owner to make that big investment...
But unless you’re confident you can generate an extra $50k+ in sales revenue MINIMUM for the coming year, chances are you’re not getting the best bang for your buck...just a very expensive overhead.
So we decided to drive the price of our program way down, that way we could help more growing businesses that just can’t afford high-end fees.
We knew with all of the time, effort and resources we included in this program, we could easily charge $2,999.00 and we’d feel totally confident you’d got your money’s worth.
But both of us felt strongly about making this system even more affordable. So by taking a pretty steep cut in our own potential revenue, we were able to get the price of 7-Figure Tour Business Program down to a place where ANY established tour business could easily afford this program.
And then, to keep costs EVEN lower, we designed three different options to enroll in the program - giving you maximum flexibility to choose a plan that fits your budget and fits your level of ambition.
Three Great Choices for Three Different Levels of Ambition
Your Investment Options for the 7-Figure Tour Business Online Coaching Program:
- 8 Core Modules with over 12 hours of down-to-earth, practical instruction
- Over a Dozen Templates, Checklists and program Cheat-sheets
- 7 Done-for-you Resources to ‘drag n’ drop’ into your tour business
- Bonus In-depth Interviews with 10 successful 7-Figure plus tour business owners and entrepreneurs (value $1999)
- Bonus Module: ‘Accounting for 7-Figure Growth’ with internationally acclaimed business advisor Ingrid Edstrom (value $399)
- Bonus Module: ‘Putting Profit First’ with 10x growth consultant Casey Clark (value $399)
- Private Facebook Group
- 6 Live Group Coaching Calls
- Live Q & A’s
Save 20% by choosing a one-time payment - $1750
VIP and Community Accelerator
- You receive everything in the Self-Study Package plus access to….
- A Private VIP Facebook Group for Networking and Support
- 6 hours of live group coaching calls with instructors Kelsey and Josh
- Live VIP group QnA sessions
- VIP Bonus Module: ‘7-Figure Websites Series’ with industry expert Mat Newton
VIP Bonus Module: ‘Built to Sell: Preparing your Tour Business for Sale’ with business sales consultant "Touirsm Tim" Warren
Save 20% by choosing one-time payment -$2250
Executive Growth Package (only 20 available)
- You receive everything in the VIP and Community Accelerator plus access to...
- 4 hours of direct, one-on-one, growth-focused consulting with Kelsey and Josh (Hourly consulting rates discounted over 60% for this package)
- Priority Customer Service and direct access to Kelsey and Josh
Save 20% by choosing one-time payment - $3250
With Any of The Above Choices You’ll Also Get Our Zero-Risk, 30-day Money-Back Guarantee
And that’s not ALL...no, there really is more:
Here’s the best part...
ENROL NOW AND GET AN ADDITIONAL $2797 IN BONUSES!
Yes, You Too Can Build A Successful 7-Figure Tour Business, Even As A New Business Owner Just Starting Out - Doing What You Love, Without The Stress Of Panicking During Your Low-Season.
Frequently Asked Questions
If You have Desire, Belief, and Drive, You’re Ready to...
Build A Growing, Profitable And Scalable Tour Business, Using Expert Guidance, Tools, Resources And Marketing Know-How, WITHOUT Taking The Long, Uncertain Road To Get There
We’ll Show You How, from Start to Finish
Click the “Enroll in Program” button now, choose the investment option that works for you, and let’s start today.
Because if you dedicate yourself to it, the 7-Figure Tour Business Program WILL change your life.
"Hey Josh and Kelsey... Last season, we had 2 guides, 3 vehicles and did about $60k in sales. I had planned 20% organic growth for this year, acceptable but ho hum... Instead, inspired by 7-Figure Tour Business, we now plan to TRIPLE our last year's revenue....
What's next?: Buyout a tiny tour operator with unique business model, Discuss exit plans with a few other tiny operators, Hire 2 more guides that also have office skills, Hire 2 more guides seeking part-time work, Run 6 vehicles of different sizes for this year, Expand to nearby city, place a local driver there with a minivan for private tours, Launch totally unique tours for couples, Launch Multi-Day tours...Rinse and Repeat until we reach 7 figures!"
- Wow! Talk about a man on a mission. That's Darren from Ogopogo Tours, another successful course member!
"Comparing 2018 to 2019
- From one to 4x minibuses
- From 5 to average 20 tours per week
- From 1 tour guide (me) to 11 and hiring 2 more urgently
- Jumped from 2 to 9 OTA’s selling our tours
- Position #12 out of 207 Outdoor activities in Melbourne at TripAdvisor
- All the existing processes have been documented and this is an ongoing culture: “we write what we do, and we do what is written”
- Signage now on all cars
- $413k gross sales in H1/19 . This is an increase of 325%. Let’s celebrate!
- July started very strong: $32k on the first 10 days
- This week we’re running 20 tours! All sold out. (We could do more in the weekend - we just need more tour guides).
- Jackets for all drivers/guides
- Name tags for all drivers/guides
- Magnets for the contractors
- Bought our 3rd 12 seater (Renault Master) and she has been very busy
- Hired two operations supervisors to look after the vans: water, souvenirs, drivers inspection reports, etc. The process is documented.
- Launched a Premium version of the GOR reverse itinerary tour for $109. Same tour plus: spacious minibus (Renault), WiFi onboard and -Hotel pickup/drop off
- Hired another tour guide
Big thanks again to you, Kelsey and 7FTB... it has been an amazing journey, but for me it’s just the beginning."
-Orlando Berne from Hit The Road Tours
"When Josh and Kelsey's 7-Figure Tour Business ad popped up in my Facebook feed,
-Denise Carnihan from Helping Hand African Tours & Safaris
"Hey Josh - I've really loved a few things about the program so far. The first is the structure and how you've broken it into modules concerning every aspect of growing a tourism business. Also, the sheer volume and diversity of content is pretty amazing. I've loved hearing from so many businesses from different markets and different sizes. You learn so much from your industry peers and there's no other way I'd have that access to all their experience."
- Monique Bayer, who runs Walk Melbourne
HAVE QUESTIONS ABOUT THE 7 FIGURE TOUR BUSINESS PROGRAM?
Simply e-mail [email protected] and we'll get back to you ASAP.